Safer Gambling With BETDAQ

• Set a daily, weekly or monthly gross deposit limit.


• Cap the amount you can deposit daily, weekly or monthly.


• While limit decreases are implemented immediately, increases must be requested via our helpdesk and require a minimum 24 hour cooling off period.


• Available in the My Account section ➞ Responsible Gambling.

• Set a rolling 30 day monthly net deposit limit.


• Cap the amount you can deposit in a rolling 30 days.


• While limit decreases are implemented immediately, increases must be requested via our helpdesk and require a minimum 24 hour cooling off period.


• Available in the My Account section ➞ Responsible Gambling.

• Set time reminders for your casino sessions.


• Get an alert telling you how long you have been playing at the end of your selected time. You can then choose to continue your session or log out. You must log out of your account and log back in for any new Reality Check setting to take effect.


• Available in the My Account section.

• Take a break from gambling at any time.


• Take a break whenever you want, from 24 hours up to six weeks. Once the Time Out expires, your account will automatically reopen.


• Available in the My Account section.

• You can choose to close your account from within your My Account ⟶ Responsible Gambling ⟶ Self Exclusion.
• Alternatively, you can request account closure at any time by contacting our helpdesk.


• Our agents will assist with completing this request on your account. You can then choose to reopen your account again in the future if you wish.

• With self-exclusion, you can choose to prevent yourself from gambling for a period of six months up to five years (which you can extend).


• This process is irreversible, and during this time you will not be able to make a deposit, place a bet or receive emails about bonuses or promotions.


• You can self-exclude from BETDAQ via the My Account section, or from every UK-registered gambling website through GAMSTOP.

Registering for GAMSTOP will block you from logging in online or setting up gambling accounts with businesses licensed in Great Britain if you are a UK resident. It is a free service where you can register for 6 months, 1 year or 5 years.

• You can choose to block your access to Casino and Virtuals products from within your My Account ⟶ Responsive Gambling ⟶ Product Restriction.


• Alternatively, you can request to block our Casino and Virtual products from your account by contacting our helpdesk.

• You can take the GamCare online self-assessment to find out how much of an impact gambling is having on your life.


• The self-assessment will give you a series of statements and ask you to select how much the statement applies to your gambling behaviour on a scale of 1-10


• Once completed, you will be presented with a breakdown of how gambling is affecting your life, including personalised recommendations for your next steps.


• Please note that this is a personal assessment and BETDAQ does not have access to the results.


• To take the GamCare online assessment, click here

• BETDAQ excludes minors (persons under the age of 18) from gambling by running identification checks, which can require copies of various documents.


• We take our responsibility to prevent minors from playing with us seriously, and to offer the best possible protection we require the shared responsibility of parents.


• In addition to the safety procedures described above, you might want to consider Parental control software like Cybersitter and NetNanny to block gambling sites from under 18s


• If you know someone under the age of 18 who is registered with us, please contact us immediately here

• Social media platforms can show ads tailored to your browsing history – these are called personalised ads.


• You can control your ad preferences to manage what you see. If you want to stop seeing ads from BETDAQ and other third parties linked to your browsing history, you can tailor your ad settings on these social media sites here

• For a list of financial services organisations in the UK that currently offer gambling blocks on debit cards please click here
  Please note, the list is updated by GamCare and we are not responsible for its accuracy.